Deposit requirements
Unless stated otherwise, bookings made through www.florianopolis-hotels.travel/ are on a demand basis. Once your request has been made, Brazil Trails will check availability and will then inform you of the status of your booking request. Travellers will then have 48 hours to secure the booking with their credit card details.
Please note that deposit requirements will vary depending on the hotel specifications, check your hotel’s policies or contact the local operator for more information. Some hotels require 50% of the rate as an advance payment to confirm the booking and other hotels accept full payment at the time of check-in.
For the hotels that require a deposit payment of 50%, please note that your booking will only be confirmed once the deposit has been received. For all other bookings, the payment will be secured when the credit card details have been obtained.
The balance owing on the booking is payable directly to the hotel upon arrival. Please note that not all establishments accept credit cards, if payment methods are not stipulated on the listing then please enquire with the local partner.
Booking Cancellations
Confirmed bookings may be cancelled by the traveller but the stipulated cancellation policy for that booking item will apply. A booking will only be considered cancelled upon written acknowledgement from the local operator. Should the policy be unclear, please contact the operator before securing your booking.
Payment
All bookings are secured by a valid credit card only and payments are made directly to the service / accommodation provider upon arrival / departure unless agreed otherwise.