The rooms have been designed to provide maximum comfort to guests. There is ample natural ventilation, with opposite windows creating air currents. The high ceiling assists in maintaining comfortable room temperature.
The amount already paid will not be refunded. It will be held valid for a new reservation.
For cancellation made more than five days prior to check-in date -
The full amount paid will remain as a deposit for the new reservation The deposit will be valid for a new reservation within the next 90 days. (The guest must make a request for a new reservation at the time of cancellation.)
For cancellation made less than five days prior to check-in date, the client receives neither right to a new reservation nor any refund.
High season and holidays
The amount already paid will not be refunded. It will be held valid for a new reservation.
For cancellation made more than 15 days prior to check-in date -
The full amount paid will remain as a deposit for the new reservation
The deposit will be valid for a new reservation within the next 90 days. (The guest must make a request for the new reservation at the time of cancellation.)
For cancellation made less than 15 days prior to check-in date, the client receives neither right to a new reservation nor any refund.
For cancellation of New Years and Carnival packages:
The deposits amount upon booking´s confirmation will not be returned in cash, but on hospitality credit. Until 30 days before the check-in date, the guest will have the credit (hospitality) on total value paid before, as long as a new hospitality date is chosen during cancellation. Less than 30 days before the check-in, the client will not have the right not credit (hospitality). All pending credit has to be used until 90 days after cancellation
In case of early checkout -
There will be no refund
There will be no credit for a future reservation
The traveler must pay for the full stay, according to the agreement made at the time of booking
Late check-out policy:
Late check-out is subject to availability.
Children policy:
One child per suite, up to five years of age, is provided free accommodation with the parents.
